You make eye contact, smile, remember your "s'il vous plaîts" & "mercis"... and yet the person on the opposite side of the sales counter remains poker-faced, scowling even. Sound familiar?
If you think saying "excusez moi" to a shop assistant is enough to get them to respond civilly to you then think again! Read more about what Canadian authors Julie Barlow and Jean-Benoit Nadeau have to say on the subject in this revealing piece in The Local France. To comment on this and other language-related content please follow our facebook page.